At DK Design Studio, we value the privacy of our users and clients. This Policy describes what information we collect, how we use it, and what rights the User has regarding their data.
1. Information We Collect
Contact information: name, email, phone, project location, and message, when the User completes the contact form.
Browsing information: IP address, device type, browser, pages visited, and time spent, collected automatically through analytics tools.
Cookies and similar technologies: we use cookies to improve the browsing experience, analyze Site traffic, and measure the effectiveness of our communications.
2. Third-Party Tools We Use
Google Search Console and Google Analytics: to monitor Site performance in search results and analyze visitor behavior in aggregate.
Meta Pixel (Facebook/Instagram): to measure the effectiveness of advertising campaigns and show relevant content on social media.
These tools may collect data according to their own privacy policies. We recommend reviewing Google's and Meta's policies for more information.
3. Use of Cookies Cookies are small text files stored on your device. We use:
Essential cookies: necessary for the basic operation of the Site.
Analytics cookies: to understand how visitors use the Site (Google Analytics).
Advertising cookies: to measure and personalize ads (Meta Pixel).
The User may disable cookies through their browser settings, though this may affect some Site functionality.
4. Purpose of Data Processing We use the collected information to:
Respond to inquiries and project requests
Improve the Site's content and functionality
Measure the reach of our communication campaigns
Comply with applicable legal obligations
5. Sharing Information with Third Parties We do not sell or rent our users' personal information. We may share information with service providers (such as analytics platforms or email tools) solely for the purposes described in this Policy.
6. International Clients and Data Transfer Because we serve clients in different countries, information may be stored or processed outside Costa Rica or Panama, through service providers such as Google or Meta. By using the Site, the User accepts this international data transfer.
7. User Rights The User may request access, correction, or deletion of their personal data by writing to us through the Contact page.
8. Security We implement reasonable measures to protect the collected information, though no system for transmitting data over the internet is completely secure.
9. Changes to This Policy We may update this Policy periodically. Changes will be posted on this same page with the corresponding update date.
10. Contact For questions about this Policy, please reach out through the Site's Contact page.